Terms & Conditions — Hello One Bahrain

Last Updated: December 4, 2025

Welcome to Hello One Bahrain, operated by Zoom Consultancy (Zoom Group of Companies).

By accessing our website or making a purchase, you agree to follow these Terms & Conditions.

1. Use of Website

You agree to:

  • Use this website lawfully
  • Not misuse services, data, or content
  • Not interfere with security or functionality

2. Account Registration

To shop with us, you may need an account.

You must:

  • Provide accurate information
  • Keep login details secure
  • Be responsible for activities under your account

We may suspend accounts violating platform rules.

3. Pricing & Availability

We work to keep prices accurate, but errors may occur.

We reserve the right to:

  • Correct pricing mistakes
  • Update product availability
  • Cancel or reject orders with pricing errors (with refund)

4. Order Acceptance

Your order is accepted only when:

  • You receive a confirmed order email
  • Payment is successfully processed

We may cancel orders due to:

  • Stock unavailability
  • Payment verification failure
  • Fraud concern
  • System errors

5. Payments

We accept secure online payments through approved gateways:

  • BenefitPay
  • Visa / Mastercard
  • Other registered processors

You must ensure your payment information is valid.

6. Delivery

  • Delivery timelines are estimates, not guarantees.
  • Shipping delays may occur beyond our control.

7. Returns & Refunds

  • Returns are governed by our Return & Refund Policy.
  • By shopping with us, you agree to that policy.

8. Intellectual Property

All images, logos, text, and brand assets on our website belong to Hello One Bahrain or its licensors.

You may not:

  • Copy
  • Modify
  • Distribute
  • Reproduce

site content without written permission.

9. Prohibited Items

We do not sell:

  • Weapons
  • Alcohol
  • Vehicles
  • Pesticides
  • Heavy machinery
  • Regulated products requiring government approval

10. Limitation of Liability

We are not liable for:

  • Loss due to misuse of products
  • Technical failures
  • Delayed shipments
  • Third-party service interruptions

Our liability is limited to the value of your purchase.

11. Governing Law

  • These Terms are governed by the laws of the Kingdom of Bahrain.
  • Any disputes are handled under Bahraini courts.

12. Contact Us