Shipping & Delivery Policy — Hello One Bahrain

Last Updated: December 4, 2025

Hello One Bahrain is committed to providing fast, reliable delivery within Bahrain.

1. Delivery Areas

We deliver across:

  • Manama
  • Muharraq
  • Riffa
  • Isa Town
  • Saar
  • Hamad Town
  • And other Bahrain regions

(Some areas may vary based on courier coverage.)

2. Delivery Timeframes

  • Standard delivery: 2–3 working days
  • Remote areas may require additional time.
  • Orders during weekends or holidays may process next business day.

3. Delivery Fees

Delivery charges are shown at checkout and vary based on:

  • Region
  • Promotion/free shipping offers
  • Order value

Return shipping fees may apply based on our Return Policy.

4. Delivery Attempts

If delivery fails due to:

  • Wrong address
  • Customer not available

A re-delivery attempt may be arranged. Extra charges may apply.

5. Order Tracking

Tracking details or courier contact may be provided after dispatch.

6. Click & Collect (If enabled)

(Some businesses offer pick-up; if not applicable, remove this point)

7. International Shipping

  • We may offer international shipping where applicable.
  • Customs fees, VAT, and duties are the buyer's responsibility.

8. Damaged or Missing Orders

If your order arrives damaged or missing, contact us within 48 hours with:

  • Order number
  • Photos/video of issue

9. Contact for Delivery Assistance