Shipping & Delivery Policy — Hello One Bahrain
Last Updated: December 4, 2025
Hello One Bahrain is committed to providing fast, reliable delivery within Bahrain.
1. Delivery Areas
We deliver across:
- Manama
- Muharraq
- Riffa
- Isa Town
- Saar
- Hamad Town
- And other Bahrain regions
(Some areas may vary based on courier coverage.)
2. Delivery Timeframes
- Standard delivery: 2–3 working days
- Remote areas may require additional time.
- Orders during weekends or holidays may process next business day.
3. Delivery Fees
Delivery charges are shown at checkout and vary based on:
- Region
- Promotion/free shipping offers
- Order value
Return shipping fees may apply based on our Return Policy.
4. Delivery Attempts
If delivery fails due to:
- Wrong address
- Customer not available
A re-delivery attempt may be arranged. Extra charges may apply.
5. Order Tracking
Tracking details or courier contact may be provided after dispatch.
6. Click & Collect (If enabled)
(Some businesses offer pick-up; if not applicable, remove this point)
7. International Shipping
- We may offer international shipping where applicable.
- Customs fees, VAT, and duties are the buyer's responsibility.
8. Damaged or Missing Orders
If your order arrives damaged or missing, contact us within 48 hours with:
- Order number
- Photos/video of issue
9. Contact for Delivery Assistance
- 📧 Email: support@zoombahrain.co
- 📞 Phone: +973 3881 4222